We are right in the middle of some major practice development right now. This goes on all the time along side the dentistry, but the arrival of our Practice Manager last September has allowed Myself and John to allocate more time to improving our services and developing our team. After many discussions with my team about the barriers that keep nervous patients or peole with dental anxiety away from dental practices, we agreed that something was needed to help people bridge the gap between WANTING to see a dentist and actually going ahead and making contact.
As a result our first ever e-course recently went from concept to reality in just 14 days. The information was all there so it was an easy matter to get it organised into bite sized chunks. It was launched on our web site recently already more than 50 participants have completed the course. it has been great to receive e-mails from many of the participants who have found it to be helpful. It is a totally free resource and offers a daily e-mail for 7 consecutive days where we share some of the many tips, tricks and tools that we have used to help dentally phobic patients over the last 20 years. Even if you live no where near us you are welcome to participate. If you know someone who is too scared to see a dentist why not send them the link to the Dental Fear E-course.
It was also a real boost to get such a positive reponse to this idea from the site administrator at Dental Fear Central who helped to test the course and gave some great feedback too. As a resource for patients it is in my opinion up there among the best.
Ideas from our recent practice meeting it also lead us to a radical overhaul of the options that are available to nervous patients . Tomorrow we will be reviewing what progress we have made as a team in helping our patients enter a less stressful world of dentistry. Some of my most enjoyable days happen when we see the practice moving forwards, hopefully this is one.
Received a case back from the Lab team at Edinburgh Dental Specialists today and and was blown away by the quality of the finished product. I can’t wait to see my patients smile when they see the end result. From start to end the lab team have been very supportive and nothing has been too much trouble for them. The end result is a real credit to them. Our office and reception team have also been fantastic in bringing together all aspects of the case.